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Terms & Conditions

These Terms and Conditions govern your purchase of Goods from D-Link International Pte Ltd. ("D-Link") through its online storefront atxxxxx URL (the "D-Link Online Store"). By using the D-Link Web site, D-Link Online Store, you AGREE to be bound by its CONDITIONS OF USE (set out below), LEGAL POLICY, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on the D-Link Online Store site. D-Link reserves the right to amend any terms and conditions without prior notice.Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.


In these terms and conditions, "we" and "us" means D-Link and "you" means the person, firm or corporation purchasing the Goods indicated in your Sales Order. Unless the context requires otherwise, words spelt with initial capitalized letters are defined terms and shall bear the meanings set out in these terms and conditions. Except to the extent that the subject matter or context may otherwise require in these terms and conditions, (i) expressions including the singular may indicate the plural and vice versa, (ii) expressions indicating any particular gender may indicate all other genders and (iii) expressions indicating bodies corporate may also indicate natural persons and vice versa.

Defined Terms

In these terms and conditions:-

  • "Acknowledgement" means our email acknowledgement of receipt of your Sales Order

  • "Agreement" means these terms and conditions together with your Sales Order and the Sales Confirmation

  • "D-Link" means D-Link International Pte Ltd

  • "Goods" means any product listed on the D-Link Online Store and for the purposes of these terms and conditions includes services

  • "Invoice/Receipt" means the invoice/Receipt issued by us to you showing the price of your Goods and which is your proof of purchase

  • "Price" means the price ascribed to any Goods as set out in the D-Link Online Store or as intended by D-Link to be set out in the D-Link Online Store, as appropriate

  • "Sales Order" means the electronic purchase you made on xxxxx URL 

  • "Sales Transaction Number" means your Goods confirmation number issued by us to you upon our acceptance of your Sales Order

Only persons aged 18 years and above may submit the Sales Order or make any orders, purchases or any other form of request on the D-Link Online Store.

1 Payment

1.1 Sales Order
All Sales Orders submitted to D-Link through the D-Link Online Store are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and D-Link will take place on the dispatch to you of the purchased Goods, and until that time we reserve the right to reject your Sales Order. D-Link shall be entitled to cancel or terminate the obligations to fulfil any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation. In such event, we shall refund to the customer the price of the Goods purchased.

1.2 Payment Processing
Payment via VISA®, MASTERCARD® credit card are accepted at D-Link Online Store via PayPal Service.

All transactions are encrypted for your safety throught Paypal Service.  If you are concerned about the Paypal's Security & Safety Issues, please visit www.paypal.com to read more about the payment gateway services.

1.3 GST (Goods and Services Tax)
Unless otherwise stated, all Prices quoted are inclusive of goods and services tax.

1.4 Price
D-Link reserves the right to change prices for the products displayed at the D-Link Online Store at any time.

2 Errors on Website

Prices and availability of Goods are subject to change without notice. Errors will be corrected when discovered, and D-Link reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Sales Order is cancelled, D-Link will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in "Cancellations, Exchanges and Returns" below.

3 Delivery & Collection Conditions

3.1 Delivery
Delivery will be made available from Monday to Friday, excluding Public Holidays.Multiple transactions made within the same day may not be delivered on the same day. Orders will be shipped according to availability.

3.2 Self-collection
If you choose to self-collect from D-Link office at 1 International Business Park, #03-12 The Synergy, Singapore 609917, please bring along these items at the time of collection:

Your NRIC/FIN/Passport or Photo ID from a company organization (bearing Name and NRIC Numbers)2. Credit/debit card used during transaction of purchase, which should be in your name (unless otherwise permitted by us)3. Printout of the confirmation email from D-Link

4 Product Warranty

With respect to D-Link branded Goods, we make no warranties except those stated in the D-Link warranty card supplied with your Goods.

5 Product Display/Colours

D-Link Online Store attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using. Where there are accessories or furnishings included in the product image, they are used purely for illustration purposes and will not be included in the final sale of the product.

6 Variation

We reserve the right to amend, vary and change these terms and conditions at our discretion at any time without any notice to you. Each time you use the D-Link Online Store, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the D-Link Online Store, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the D-Link Online Store. Your continued use of the D-Link Online Store and submitting of any Sales Order or other request to us shall be construed as your acceptance of any such amendments, variations and changes to these terms and conditions.

7 Disclaimers

By using the D-Link Online Store, you expressly agree that use of the D-Link Online Store is at your sole risk. The D-Link Online Store is provided on an "AS IS" and "as available" basis. Neither D-Link nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the D-Link Online Store will be uninterrupted or error-free. Neither D-Link Online Store nor its Associates warrant the accuracy, integrity or completeness of the content provided on the D-Link Online Store or the products or services offered for sale on the D-Link Online Store. Further, D-Link Online Store makes no representation that content provided on the D-Link Online Store is applicable to, or appropriate for use in, locations outside of the Republic of Singapore. D-Link Online Store and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by D-Link Online Store or its Associates shall create a warranty.Under no circumstances shall D-Link or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the D-Link Online Store, including but not limited to reliance by you on any information obtained from the D-Link Online Store that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of D-Link has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the D-Link Online Store.

8 Entire Agreements

These terms and conditions together with your Sales Order constitute the entire agreement between us and you in relation to your purchase of the Goods and supersede any and all statements or other agreements (oral or written) between you and us.

9 Termination of Use

D-Link may, in its sole discretion, terminate your account or your use of the D-Link Online Store at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. D-Link reserve the right to change, suspend or discontinue all or any aspects of the D-Link Online Store at any time without prior notice.